PRIVACY POLICY (GDPR-Compliant)

Controller
Bakal Concepts
Owner: Aleksandar Bakal
Hessen, Germany
Email: info@bakalconcept.com

Purpose of Processing
• Preparing custom offers
• Delivering purchased services
• Customer communication
• Website performance and security

Data Retention
Data is stored only as long as necessary for service delivery, documentation or legal obligations.

Rights of the Client
• Access
• Rectification
• Erasure
• Restriction
• Objection
• Data portability
• Withdrawal of consent at any time

Requests can be made via email.

Data We Collect
• Name
• Email address
• Phone number
• Project details
• Uploaded images or files
• Technical data (IP address, browser data, device data, cookies)

Legal Basis (EU GDPR)
• Art. 6(1)(b) – Contract performance
• Art. 6(1)(a) – Consent
• Art. 6(1)(f) – Legitimate interest

Data Transfer
External service providers (hosting, email services, analytics) may process data according to GDPR-compliant agreements. Data is never sold.

Cookies & Analytics
This website may use cookies and analytics tools for functionality and performance enhancement.

Contact for Privacy
info@bakalconcept.com